Basic information | Ordering policy

Custom hand-iced cookies
1 week notice is required to complete your custom hand-iced cookies order. Hand-iced cookies start at $3.50+ tax each, depending on size, complexity and packaging (with a minimum order of 12 of the same kind). *Additional individual wrapping with ribbon of your choice and cellophane wrap is $.5 extra per cookie

Ordering and payment
We accept cash, local check, or credit cards. All of our cookies are custom-made and decorated to order. Since each item is one-of-a-kind, 
our cookies prices are based on the complexity of the design, ingredients used, and the time required for assembly and colored.
A 50% non-refundable deposit is due at the time of order placement with a minimum of 1 dz cookies of the same design.       
A credit card information or advance payment is required to secure your custom order. Final payment is due upon pick-up or delivery on the established date. There is a $25 fee for returned checks. Prices do not include delivery fee. No order is final until we get all the information we need for the custom cookies.

Cancellation and return policy Due to varying degrees of intricacy for each cookie design, cancellation deadline for all custom orders will be determined at the time the order is placed. The cancellation deadline will be at minimum 1 week or more depending on the complexity and quantity. If a cancellations is received after the cancellation deadline, the 50% non-refundable deposit will be forfeited.

Due to tedious, handcrafted nature of our products, we are unable to provide refunds or exchange custom cakes or cookies. For more ideas and different themes visit our Flickr Gallery or visit our Instagram